PRIVACY POLICY
Dash Direct Ltd. (“we”, “our”, “us”) are committed to protecting and respecting your privacy. Shaving-Shack.com (“website”, “The Shaving Shack”, “Shaving-Shack.com”) is operated and run by Dash Direct Ltd, which is registered in England and Wales with Company No. 04223426.
This privacy policy (together with our website terms and conditions that apply to your use of our website) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. This Privacy Policy explains our data processing practices and your options regarding the ways in which your personal data is used. If you have any requests concerning your personal information or any queries with regard to our processing please contact us at enquiries@shaving-shack.com .
For the purpose of the General Data Protection Regulation, the data controller is Dash Direct Ltd. of Dash Direct Ltd, Bluebeards HQ, Drakes Court, Langage, Plymouth, Devon, PL7 5JY, UK.
What information do we collect?
* We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
* When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number or other information. Our payments are taken by either SagePay or PayPal so we don’t store any sensitive payment details.
* Like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our websites. Please click here for more information about cookies and how we use them.
How do we use your information?
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
* To personalise your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
* To allow us to better service you in responding to your customer service requests.
* To quickly process your transactions.
* To administer a contest, promotion, survey or other site feature.
Email newsletter
When you sign up to our email newsletter, the personal information that you fill in is saved on our third party email platform Pure360. Our email newsletter is emailed using Pure360 software and you will always have the opportunity to unsubscribe by following the link in the email footer. You can also withdraw your consent at any time by emailing us at enquiries@shaving-shack.com.
We will never use your email address or other information to provide you with any unsolicited messages or information (unless that is part of the service you are requesting), nor will we share it with or sell, rent or lease it to any third party for such use.
How do we protect visitor information?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All information you supply is transmitted via Secure Socket Layer (SSL) technology and only accessed as stated above.
Do we use “cookies”?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.
More information on how we use cookies can be found here.
Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term “outside parties” does not include Shaving-Shack.com. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Access to information held about you
Under the General Data Protection Regulation you have the right to request a copy of the personal information Dash Direct Ltd holds about you and to have any inaccuracies corrected. We will require you to prove your identity with two (2) pieces of approved identification. We will use reasonable efforts to supply, correct or delete personal information about you on our files.
How can you remove or modify information you have provided to us?
To delete all of your online account information from our database, sign into the “My Account” section of our site and remove your shipping addresses and billing addresses. You can also withdraw your consent at any time by emailing us at enquiries@shaving-shack.com . Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.
Age Restricted Products
It is illegal to purchase razor blades and razors in the UK when under the age of 18. By purchasing through our website you are confirming that you are over the age of 18 when purchasing these items. We use age verification services provided by Experian and reserve the right to cancel your order if you are under 18.
Third party links
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).
Changes to our policy
If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on March 27, 2018.
Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.
Online Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.
Your consent
By using our site, you consent to our privacy policy.
Contact
Questions, comments and requests regarding this data protection and privacy policy are welcomed and should be addressed here:
Postal Address
The Data Protection Officer
Dash Direct Ltd
Bluebeards HQ
Drakes Court
Langage
Plymouth
Devon
PL7 5JY
UK